Using Soft Systems Methodology to Address Supply Chain Management Problems

<body> <table width="100%"> <tr> <td align="center"> This page requires frames. <a href="http://dl.acs.org.au/index.php/ajis/article/viewPDFInterstitial/191/165">Click here</a> for the non-frames version. <p>Non-frames version <a href="http://dl.acs.org.au/index.php/ajis/article/viewPDFInterstitial/191/165">available</a>.</p> </td> </tr> </table> <h1>Using Soft Systems Methodology to Address Supply Chain Management Problems</h1> <h2><i>Gulender Gencoglu, Graeme Altmann, Ross Smith, David Mackay</i></h2> <h3>Australasian Journal of Information Systems</h3> <h4>Abstract</h4> <div>This paper reports an investigation of if, and how, Soft Systems Methodology (SSM) might.be used to facilitate better management of industry supply chains. In two workshops involving supply chain managers from the Textile Clothing and Footwear (TCP) industry and industry facilitators, ways in which SSM techniques might supplement existing Supply Chain Management (SCM) workshop approaches have been explored. Specifically, the placement of SSM techniques within a workshop setting, reactions to the techniques, perceived reasons for using SSM, together with strengths and difficulties encountered, have been examined.</div> </body>